Refund Policy
A legal disclaimer
Last updated: 10/5/2025
At Overcoming Bronchitis, we want you to be completely satisfied with your purchase. Please read our refund policy below:
1. Physical Products
-
If you receive a damaged or defective item, please contact us within 7 days of receiving your order.
-
We may request photos of the product to process your refund or replacement.
-
Refunds will be issued using the original payment method once the issue is verified.
-
2. Digital Products
-
All digital products (such as eBooks or downloadable resources) are non-refundable once the download is complete.
-
If you experience technical issues accessing your purchase, please contact us at kjglover92@gmail.com so we can assist you.
3. Lost or Undelivered Items
-
We are not responsible for packages lost in the mail after shipment.
-
If your item does not arrive within the estimated delivery time, please contact us promptly so we can help investigate with the shipping provider.
-
Any replacements or refunds for lost packages may be considered on a case-by-case basis at our discretion.
4. General Notes
-
Shipping costs are non-refundable.
-
We reserve the right to refuse a refund if the request does not comply with this policy.
-
For questions about refunds, returns, or lost items, please contact us at kjglover92@gmail.com.